State Farm® Insurance Agent Megan Imel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Smith
December 4, 2024
"Simple the best in the Louisville area!! The whole staff is professional and courteous. They always go out of Their way to make sure you’re taken care And that your needs are met. Definitely recommend!!"
"Matthew, Thank you for your review! We appreciate your business. We want to make sure that we do a good, especially when it comes to your recent claim for your Corvette! We hope to always keep earning your 5 Stars! "
Shadi Faouri
December 4, 2024
"I switched my insurance and started working with Megan and her State Farm team they save me alot on my car & home and other coverages, I call them every time if i need anything and they are here to help me,I'm really glad working with them they are the best. Thank you Megan ,Amanda and Brianna and everyone in Megan team"
"Shadi, Thank YOU for this kind review! I know Amanda and Brianna have also loved working with you. I appreciate hearing you are satisfied with your coverage AND the savings. "
Michael Kinberger
November 12, 2024
"Great people"
"Hey Michael! Thank you so much for the review. You know we have loved taking care of you and your family over the last several years. I hope that we keep earning 5 stars from you all! "
toya triplett
November 6, 2024
"Amazing and Awesome professional people that work here. They go above and beyond to help you with anything you need. Best team ever!!"
"Toya, That means so much from a long time customer. You know we love taking care of you, and we still stand by that fact that your cheesecakes were the best we've ever had. We love working with insurance customers like you, which is why we love to review things to make sure you have the right insurance coverage, but also that you are getting the best rate we can offer you. That way we keep ourselves on the cheesecake list! :)"
William Ledford
November 4, 2024
"Jayde at this insurance company was great! Super helpful and always answered/returned my calls FAST! That’s huge in todays world. You call and actually get a person…. Definitely will recommend!"
"William, thank you so much for this review. Jayde is always the best!! We also love the fact that yes, you can call here, and a real person who knows you answers! We hope to keep earning this 5 stars and your insurance business! "
Gino Kantorik
October 28, 2024
"I actually don’t have words to describe how much of a blessing Zach Head was to me on this day! Of the insurance companies that I have worked with in the past I can definitely say that Megan, Zach, and everyone else in that company have just received a customer for life. If you are considering doing business with this company DO IT! They are top notch and they will help you in every way possible!"
"Gino, I am so glad we could help you! Zach came in here and debriefed me on your account and we were glad to pick up where another carrier left off. We can assure you that we will always keep you in the know on policy updates here! Thank you so much for your review! We appreciate you! "
Bridgit Cross
October 15, 2024
"I switched insurance companies and started working with Megan and her State Farm office a year ago. Not only did they save me a ton of money on my car & home coverage, but any time I call they are so prompt with anything I need. Thank you Jayde for your speedy response on insuring my new vehicle! You're awesome!"
"Bridgit!! You are the best. Thank you so much for this review. You are so right, Jayde is on it when it comes to helping out our auto insurance customers. I’m glad that you have found our customer service in our low rates to meet your needs over this past year. We hope to keep earning your five stars for years to come!!! We appreciate you. "
Sebastian Guerrero
October 10, 2024
"Megan Imel State Farm gave me a great experience, if I had any questions or concerns they was really use full and helped me out. I’m new to State Farm and I couldn’t ask for a better experience!!!!"
"Sebastian, we so appreciate you!!! I am excited to hear that your experience has been 5 star. We always welcome questions, because we are committed to making sure that people know about their policies and really understand insurance. It’s our goal to keep earning your 5 stars!!"
Brett
October 10, 2024
"Just got an insurance policy here in literally 5 minutes that was less than half of what I was paying elsewhere and even got some renters insurance to go with it . Seriously, Zack (I think it was) got me squared away so quick . Been paying waaay too much for a while and bro got me some serious peace at mind . Thankyou guys ."
"Brett! Thank you for the review. We pride ourselves first on our customer service, but the great auto insurance rates are not bad either! I’ll make sure to pass this on to Zach. He will be so glad to hear about this! Thank you!!!! We look forward to taking care of you for years to come! "
Ty Hess
October 3, 2024
"Great insurance rep. This team always takes care of me."
"Ty! Thank you! We appreciate that so much, especially from a long term customer like you. We appreciate your continued trust in us much. I know Jayde was working with you today, so I’ll have to make sure that she sees this review tomorrow. Thank you again, Ty! "
Lena Gokey
September 3, 2024
"Zach Head, thank you for all you do!!"
"Lena! Thank you so much for your review. Zach is great and always working hard to get quotes out in a timely manner and check discounts! We appreciate you. "
luke floyd
August 31, 2024
"Great job"
"Luke, thank you so much for the five star review. We are so glad to hear that you believe, we did a great job for you! Our hope is that we continue to earn your five stars. We appreciate your feedback and support."
Larry Lee
August 30, 2024
"Very Professional!! Awesome Experience!!! 👍👍"
"Larry, thank you so much for your review. Our office likes to set professionalism and customer service as our top priorities. I am so glad to hear that we hit the mark with your experience. We appreciate your feedback and your support so much and will strive to continue to earn five stars from you! "
mary sims
August 30, 2024
"Amanda had great customer service and was super helpful and understanding with all of my needs. Highly recommended using this insurance agency!!!!!"
"Mary, what would we do without Amanda? You are right her customer service is above and beyond! Amanda has so many years of insurance experience and she loves to make sure that customers understand exactly what they are getting, and that she had been thorough enough to meet all of their needs! Thank you again for your review and your support."
Suzanne Lee
August 30, 2024
"Very helpful with coverage for our new car. Highly recommend"
"Suzanne, thank you so much for your review. We are so happy to hear that we met your expectations when taking care of the coverage for your insurance on your new car. We appreciate you! "
Ryan Helvey
August 30, 2024
"Zach was very knowledgeable and patient, and helped me with navigating this complicated terrain of obtaining insurance. This is a very special team, and I am glad to have contacted this office in particular."
"Ryan! What a nice review! Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Zach provided you with excellent service and guidance throughout the process of obtaining insurance. Our team takes pride in being knowledgeable and patient, and we are glad that you found our office to be special. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Alex Floyd
August 30, 2024
"Zach was awesome!! Very professional!! Zach only takes premium clients so very thankful had the opportunity to work with him."
"Alex! We are incredibly grateful for your 5-star review of Zach! Your kind words mean the world to us and we are thrilled to hear that you had a positive experience with our team. Providing exceptional service is at the forefront of what we do, and it's rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your support and for taking the time to share your feedback!"
Anthony Salami
August 30, 2024
"It Was a quick, easy process! We had lovely help from a gentleman named Zach head! Made us feel at home and resolved all issues reasonably and efficiently. Thank you guys for the great service"
"Anthony, Thank you so much for leaving us a 5-star review! We're thrilled to hear that your experience with us was quick, easy, and pleasant. Zach is a valuable member of our team, and we're glad to hear that he provided you with satisfactory assistance. Resolving issues efficiently and making you feel at home is what we strive for. We appreciate your kind words and thank you for choosing us for your needs. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for your support!"
Wendy Gerhard
August 1, 2024
"We are long-time State Farm clients, but fairly new to Megan Imel and her team. They are always friendly, knowledgeable, quick to answer/fix questions/problems. In particular, I've talked to Jade and Breanna, but mostly Jade, who never makes me feel bad for what is absolutely user error! She's friendly, helpful, and follows up. I do highly recommend this State Farm agency!"
"Wendy, I so appreciate your kind words about my service agents! I love that. Your experience with my agency has is what we hope to deliver to all of our insure. We want to make sure that insurance is easy and hassle free.! "
Ben Allgeier
July 29, 2024
"I regret to say that my experience with Megan Imel’s State Farm has been overwhelmingly negative. I was a longtime customer of Megan’s; but the condescending tone, disorganization, and lack of communication from their representatives was too much. Instead of feeling valued as a customer, I was made to feel insignificant and dismissed, which only added to my frustration. It was made apparent that my business was not worth their time. The disorganization within their business practices is alarming. Throughout my interactions, I encountered inconsistent information and had to repeatedly chase down updates on my inquiries. It often felt like there was no communication between the team at Megan’s agency. Even more concerning were the dishonest business practices I encountered. I often found myself questioning the integrity of the information provided. This lack of transparency only intensified my doubts about the company. It's no surprise that State Farm has a poor reputation when it comes to customer service. My experience mirrors what many others have described: a lack of support, poor communication, and a blatant disregard for customer satisfaction. I cannot recommend State Farm to anyone seeking reliable and honest insurance services; you would do better to look elsewhere."
"Hi Ben, We are so sorry to hear that this was your experience and we always try to learn from each customer review. We do try to be thorough and treat all of our customers with respect, but we apologize if we missed the mark for you. I know we’ve personally discussed the underwriting concerns for your new home several times, and I do understand your disappointment with our requirements on home maintenance standards, but if you’d like to chat again, we’re always open to discussing and happy to do so. Call us any time. -Megan "
Robert Hall
July 12, 2024
"Spoke to Dava about canceling my insurance due to me not driving any longer. I have always had wonderful service with Megan and Dava with all my insurance needs. Posted for Don Carmicle"
"Robert & Don! Thank you so much for your review. I am so glad that you have felt constant support from our office. We strive to make sure that your requests and needs are always a priority and done with good service and accuracy. "
Jim Lynch
July 10, 2024
"I have been with State Farm for over 3 decades.It seems. like no matter what Your situation is or how Confusing.your questions might be, they always have the correct answer. And they're always available to take care of the issue. I truly appreciate everybody at Megan Imel State Farm. Thank you for your time and Support when it is needed."
"Jim! I appreciate your review of our office so much. Especially with your longevity with our agency. One thing that we make sure of is that we have time to explain and answer any questions you may have. We want to make sure that you have the insurance that you need! "
Jaden Williams
July 5, 2024
"Had a great experience switching over my insurance from VA to KY! Everything was easy and quick!"
"Jaden, welcome to Kentucky!! We are glad you chose our agency! Brianna is great at working with our relocating insurance customers. I am so glad to hear your experience was so positive and easy. "
Bo Benton
July 5, 2024
"Jades the best. Give her a raise or free lunch everyday. Makes dealing with insurance a breeze."
"Bo! Ha! I love the suggestions. We do treat Jayde to a lunch or two for her work, we promise! Most importantly I’m glad she is meeting your expectations. We appreciate you. "
Drew Foster
May 25, 2024
"Amanda did a great job taking my business from another auto and home company. Saved me a lot of money too. Everyone I speak with a Megan Imel State Farm are very helpful. They know the insurance business and give great customer service."
"Drew! Thank you for your kind words and for choosing Amanda and Megan Imel State Farm Insurance as your trusted insurance provider for your auto and home needs. We're thrilled to hear that Amanda was able to help you switch from another company and save you money in the process. Our team at Megan Imel State Farm Insurance takes great pride in our knowledge of the insurance business and providing exceptional customer service. We strive to ensure that every interaction with our team is helpful and that you feel supported throughout your insurance journey. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help and are grateful for the opportunity to serve you. Thank you once again for your review and for being a valued customer of Megan Imel State Farm Insurance."