State Farm® Insurance Agent Megan Imel

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Bill Marshall

March 6, 2025

5 out of 5

"Five stars for sure. This group has always taken good care of us and our insurance needs. Jayde is professional and very quick to help. Communication is exemplary. We have all our different types of insurance here. Thank you all!!"

We responded:

"Bill, I am certainly going to share this review with Jayde! I appreciate your confidence and your compliments so much. It is our goal every single day to continue to give five star service to all of our Insurance. We hope we keep doing that for many years to come! We appreciate you!!"

Bonita Owens

March 4, 2025

5 out of 5

"My experience with Megan and her team was excellent. Brianna was friendly and was quick to answer my questions and concerns. I have already recommended their services to my friend and would encourage anyone looking for insurance to give them a call."

We responded:

"Bonita, we appreciate you so much! You are right, Brianna always takes the time to make sure that every customer that she is working with feels like they are important and all of their questions have been answered. She did share with me that you sent a referral our way, and I want to say thank you!! That means so much to us that you would trust us enough to recommend us to others. We hope to continue to earn your five stars for years to come!!"

Lucinda Green

February 28, 2025

5 out of 5

"Megan, Jade & the rest of her team are amazing. Always willing to answer absolutely any question you may have and always willing to lend helping hand, which is what an insurance agent should be, however , most are not. They also have some of the best rates that I’ve ever seen for insurance both home and auto. Give them a try you will not be disappointed."

We responded:

"Lucinda! I so appreciate your review. Jayde is always on top of all the service needs. I appreciate her just as much as you do. We have been so thankful to have you as a customer and we hope to continue to earn your five stars again and again! "

Nisha Ramasubramanian

January 2, 2025

5 out of 5

"I got my State Farm renters insurance from Megan Imel's office. I worked with Brianna and had a great experience. She was very professional, efficient and transparent. She also answered my questions clearly and gave me prompt updates regarding my policy. Overall, it was a smooth experience and I would definitely recommend them for obtaining insurance policies."

We responded:

"Nisha! Thank you so much for this review! I cannot wait to get into the office and share this with Brianna. You are right, she is so efficient and professional and detailed in everything that she does. We appreciate you! "

Matt Denney

December 31, 2024

5 out of 5

"The team there is awesome! They are very responsive and ensure all your insurance needs are taken care of! I would highly recommend. Thanks for getting my insurance switched over Brianna and team!"

We responded:

"Matt, thank you so much for the review! And yes, we pride ourselves on being quick and responsive for our insureds! I will make sure that Brianna sees this shout out!!! We appreciate you. "

Andrea Griffin

December 26, 2024

5 out of 5

"We work with Amanda and highly recommend this State Farm office! Amanda must be a magician because she always gets us the best rate and policies on our investment properties!"

We responded:

"Andrea, thank you!!! Amanda is great at taking the time to really work through the details, and yes that gets customers the best rate and the coverage that they actually need. Thank you so much for sharing your experience. I’m going to share this review with her because it will make her day! We appreciate you! "

Dundri Osborne

December 18, 2024

5 out of 5

"Excellent service provided!"

We responded:

"Dundri! I am so glad we met your expectations! Thank you for choosing our agency for your insurance. I know Amanda also really enjoyed getting to know you. "

Matthew Smith

December 4, 2024

5 out of 5

"Simple the best in the Louisville area!! The whole staff is professional and courteous. They always go out of Their way to make sure you’re taken care And that your needs are met. Definitely recommend!!"

We responded:

"Matthew, Thank you for your review! We appreciate your business. We want to make sure that we do a good, especially when it comes to your recent claim for your Corvette! We hope to always keep earning your 5 Stars! "

Michael Kinberger

November 12, 2024

5 out of 5

"Great people"

We responded:

"Hey Michael! Thank you so much for the review. You know we have loved taking care of you and your family over the last several years. I hope that we keep earning 5 stars from you all! "

William Ledford

November 4, 2024

5 out of 5

"Jayde at this insurance company was great! Super helpful and always answered/returned my calls FAST! That’s huge in todays world. You call and actually get a person…. Definitely will recommend!"

We responded:

"William, thank you so much for this review. Jayde is always the best!! We also love the fact that yes, you can call here, and a real person who knows you answers! We hope to keep earning this 5 stars and your insurance business! "

Gino Kantorik

October 28, 2024

5 out of 5

"I actually don’t have words to describe how much of a blessing Zach Head was to me on this day! Of the insurance companies that I have worked with in the past I can definitely say that Megan, Zach, and everyone else in that company have just received a customer for life. If you are considering doing business with this company DO IT! They are top notch and they will help you in every way possible!"

We responded:

"Gino, I am so glad we could help you! Zach came in here and debriefed me on your account and we were glad to pick up where another carrier left off. We can assure you that we will always keep you in the know on policy updates here! Thank you so much for your review! We appreciate you! "

Sebastian Guerrero

October 10, 2024

5 out of 5

"Megan Imel State Farm gave me a great experience, if I had any questions or concerns they was really use full and helped me out. I’m new to State Farm and I couldn’t ask for a better experience!!!!"

We responded:

"Sebastian, we so appreciate you!!! I am excited to hear that your experience has been 5 star. We always welcome questions, because we are committed to making sure that people know about their policies and really understand insurance. It’s our goal to keep earning your 5 stars!!"

Ty Hess

October 3, 2024

5 out of 5

"Great insurance rep. This team always takes care of me."

We responded:

"Ty! Thank you! We appreciate that so much, especially from a long term customer like you. We appreciate your continued trust in us much. I know Jayde was working with you today, so I’ll have to make sure that she sees this review tomorrow. Thank you again, Ty! "

Genesis Blair

March 6, 2025

5 out of 5

"I've been with Megan Imel since I first got my own car insurance and have never had any issues. Her staff always goes above and beyond. I speak with Olivia often and she has helped me get additional insurances that I needed and really helped me get the best coverage for my budget. Jade has also been super helpful to me, especially recently with a move and my car insurance rates coming through incorrectly. She could've just moved on and charged me the higher price but instead she investigated the issue and actually got my rates lowered! The team is very thorough and really works for you. I'm never being sold anything I don't need and they're never trying to upcharge me or anything. They also have the best prices around. If you're not working with them, I seriously recommend switching because they are truly the best. I highly recommend working with Megan and her staff, they are absolutely amazing and will always take care of you."

We responded:

"Genesis! I barely know how to reply to a review that is so flattering! We appreciate you so much and promise to always continue to work to meet your expectations. You are right, we do care about (and know!) each one of our insured customers. I can also say that Jayde and Olivia have so enjoyed working with you recently. It makes our job so easy and so fun when we have great people like !!!"

Daulton Fensler

March 4, 2025

5 out of 5

"I was looking to switch insurance companies and Megan & her team went above & beyond to help me. Highly recommend to others."

We responded:

"Daulton, We are so lucky that someone referred you here! We appreciate you and we were glad to take the deep dive to make sure we created a plan for you that you need and is well priced. Thank you so much for working with Amanda and trusting us. We hope we keep earning your 5 stars!"

Ryan Cummins

January 28, 2025

5 out of 5

"Recently switched over to Megan Imel’s office and they made the process very smooth and easy! Especially, going through Brianna, she is fantastic to work with!"

We responded:

"Ryan! You are the best! We are so glad that Brianna was able to help you find a great rate as you go through some big changes in life. That’s the benefit of having an agent that really knows you. "

Kimberly Hays

December 31, 2024

5 out of 5

"Great with staying in touch and responds quickly with helpful and correct information."

We responded:

"Kimberly, thank you so much for the review. We pride ourselves on getting back to customers quickly and making sure that we are providing the best service. I’m glad you are finding this to be your experience. We appreciate you! "

Austin Blair

December 31, 2024

5 out of 5

"I’m very pleased with going through State Farm And extremely lucky that I got Megan Imel As my agent, She always treats me with respect and does the best she came with any question or task I ask for help with Thank you, Megan and State Farm!!!!!!!!!!!!"

We responded:

"Austin! What a nice review, thank you! We love having you insured here and we are always glad to answer any of your questions. We treat our customers with respect, and as you know we get to know them! You are never just a number at our office! "

Tyrone Anderson

December 18, 2024

5 out of 5

"I had an excellent experience working with Jayde at Megan Imel's State Farm Insurance! She was incredibly knowledgeable, friendly, and patient as she helped me set up the "Drive Safe & Save" beacon. Jayde made the process seamless and took the time to answer all my questions, ensuring I felt confident using the program. It’s clear she truly cares about providing outstanding customer service. I highly recommend Megan Imel’s State Farm team, and a special shoutout to Jayde for going above and beyond! Thank you for such a positive experience!"

We responded:

"Tyrone, Thank you so much for leaving a review for Jayde! You are absolutely right, she really is the best at explaining things and being diligent! She really does care so much. And we appreciate you so much for being a loyal customer! -Megan"

Matthew Jackson

December 18, 2024

5 out of 5

"Always so attentive to my needs. I requested a quote online and within the hour they were calling me to talk about it. They also go out of there way to make sure you’re taken care of and have all the possible discounts. Would very much recommend them for all insurance needs."

We responded:

"Matthew! Thank you! And yes, Brianna is on it with those online quotes. We want to make sure we get our customers the best insurance rate, in a timely manner and make it as easy as possible. We appreciate you so much! "

Shadi Faouri

December 4, 2024

5 out of 5

"I switched my insurance and started working with Megan and her State Farm team they save me alot on my car & home and other coverages, I call them every time if i need anything and they are here to help me,I'm really glad working with them they are the best. Thank you Megan ,Amanda and Brianna and everyone in Megan team"

We responded:

"Shadi, Thank YOU for this kind review! I know Amanda and Brianna have also loved working with you. I appreciate hearing you are satisfied with your coverage AND the savings. "

toya triplett

November 6, 2024

5 out of 5

"Amazing and Awesome professional people that work here. They go above and beyond to help you with anything you need. Best team ever!!"

We responded:

"Toya, That means so much from a long time customer. You know we love taking care of you, and we still stand by that fact that your cheesecakes were the best we've ever had. We love working with insurance customers like you, which is why we love to review things to make sure you have the right insurance coverage, but also that you are getting the best rate we can offer you. That way we keep ourselves on the cheesecake list! :)"

Bridgit Cross

October 15, 2024

5 out of 5

"I switched insurance companies and started working with Megan and her State Farm office a year ago. Not only did they save me a ton of money on my car & home coverage, but any time I call they are so prompt with anything I need. Thank you Jayde for your speedy response on insuring my new vehicle! You're awesome!"

We responded:

"Bridgit!! You are the best. Thank you so much for this review. You are so right, Jayde is on it when it comes to helping out our auto insurance customers. I’m glad that you have found our customer service in our low rates to meet your needs over this past year. We hope to keep earning your five stars for years to come!!! We appreciate you. "

Brett

October 10, 2024

5 out of 5

"Just got an insurance policy here in literally 5 minutes that was less than half of what I was paying elsewhere and even got some renters insurance to go with it . Seriously, Zack (I think it was) got me squared away so quick . Been paying waaay too much for a while and bro got me some serious peace at mind . Thankyou guys ."

We responded:

"Brett! Thank you for the review. We pride ourselves first on our customer service, but the great auto insurance rates are not bad either! I’ll make sure to pass this on to Zach. He will be so glad to hear about this! Thank you!!!! We look forward to taking care of you for years to come! "

Lena Gokey

September 3, 2024

5 out of 5

"Zach Head, thank you for all you do!!"

We responded:

"Lena! Thank you so much for your review. Zach is great and always working hard to get quotes out in a timely manner and check discounts! We appreciate you. "