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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Crume

Kyle Crume

September 3, 2026

5  out of  5
rating by Kyle Crume
"Jayde Amburgey is the reason we keep our insurance for auto and home where it is with State Farm. She is a joy to talk to, and handles issues or changes quickly and effectively. I Recommend you call her to check your coverage and rates. Having someone like her to call when you have questions or concerns is so valuable. Go on…. Make the call… cost you nothing, and you will probably save some money, maybe a lot, maybe a little…. But you get to talk to Jayde so either way… it’s a win."
We responded:
"KYLE! What a fantastic review and we agree - JUST CALL JAYDE! Jayde is our auto insurance specialist here in the office and she knows exactly what to do and does it quickly and (mostly) flawlessly. I am so glad to hear that we are meeting your expectations here. I appreciate you so much as a customer and our goal is to keep earning your 5 stars! I will make sure Jayde see this too! "
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Patricia Farias

September 3, 2026

5  out of  5
rating by Patricia Farias
"This office is very friendly and helpful, Ive been working with Jayde and she has done her best to accommodate my budget and needs very patiently."
We responded:
"Patricia, thank you so much for this review. It really does mean a lot when a customer tells us that we have done a good job. And yes, Jayde is great at the details! We appreciate you so much as a customer and our goal is to continue to earn your five stars!! "
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Emily Brady

September 2, 2026

5  out of  5
rating by Emily Brady
"⭐⭐⭐⭐⭐
I had the pleasure of working with this team as I helped transfer one of my customers to their office in KY, and I was incredibly impressed with how quickly and professionally they responded! They were truly lightning fast in getting everything handled and went above and beyond to make sure my customer was taken care of during their upcoming move.
It’s always refreshing to work with a team that is so responsive, helpful, and professional—and even better, it’s an amazing team of women! As a fellow woman in business, I love supporting other women who are making a difference and taking such great care of their customers.
Huge shout-out to this team for making what could have been a complicated transition incredibly smooth. Your responsiveness and professionalism did not go unnoticed! 💙"
We responded:
"Emily! We are BLUSHING! Thank you so much for thinking of us and trusting us to care for one of our customers. Our team are thankful and moved by your kind review. "
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Shawn Greenwell

August 27, 2026

5  out of  5
rating by Shawn Greenwell
"The whole team at state farm has been great! Everyone at Megan's office that I have had the opportunity to work with has been very understanding and helpful.

Thank all of ya'll!!!."
We responded:
"Shawn! Thank you so much for your review! I always appreciate the feedback and especially so from a long-time customer like you! We appreciate you so much, and my hope is to keep earning your 5 Stars! "
Profile photo of Keith Simmons

Keith Simmons

August 25, 2026

5  out of  5
rating by Keith Simmons
"Jayde Amburgey help me out alot. When some hit my vehicle. she is very professional"
We responded:
"Keith! you are the best! And so is Jayde! I appreciate your review, especially as a long time customer. Enjoy your new ride and know that we will always continue to strive to hit 5 stars for you! We appreciate you Keith. "
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Heather Simpson

August 21, 2026

5  out of  5
rating by Heather Simpson
"I absolutely love working with Jayde at Megan Imel State Farm! She is always professional, helpful, and so easy to work with. Jayde goes above and beyond for her clients and is truly a pleasure to work with. I highly recommend Jayde and the entire Megan Imel State Farm team! ⭐⭐⭐⭐⭐"
We responded:
"Heather! Thank you so much for your review! We appreciate you so much. Jayde really is the best. Especially when someone has a claim or policy change. We know that no one understands great customer service like you! So your review means a lot. ❤️
"
Profile photo of Caitlynn Bernardy

Caitlynn Bernardy

August 11, 2026

5  out of  5
rating by Caitlynn Bernardy
"Truly the most proficient insurance agency I’ve ever worked with. We hold a number of policies through this office and they have always been extremely responsive, easy to work with, and cheerful in communication. Take the initiative to help us find the best plans for our family. Highly recommend!"
We responded:
"Caitlynn, What a lovely surprise to receive your review this AM! I shared it with Brianna! We appreciate your kind words and I am so pleased to know that our agency is meeting your expectations. We so appreciate your business and strive to keep earning your 5 stars! THANK YOU!!!!! We appreciate you!
"
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Mick Tomlin

July 15, 2026

5  out of  5
rating by Mick Tomlin
"Very friendly and knowledgeable."
We responded:
"Mick, Thank you for your kind review! I am so glad that Jayde could help you out! Our goal is to continue to earn your 5 stars over and over again. We appreciate you."
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Alix

May 27, 2026

5  out of  5
rating by Alix
"Amanda Lee cares about her customers! State Farm will also provide you with upgraded and most cost effective car insurance compared to other large national insurers. Ask for Amanda!"
We responded:
"Alix! Thank you so much for this lovely review!! Amanda does care. Which is why she always recommends what you NEED! And most times it is still even more affordable. We appreciate you. Our goal is to keep earning your 5 stars! We appreciate you. "
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Amy Marshall

April 20, 2026

5  out of  5
rating by Amy Marshall
"Olivia was the best to work with!"
We responded:
"Amy! Thank you for the 5 stars! Olivia IS the best! She is always so thorough and helpful. Plus she’s just great to talk to! I am so glad that you are pleased with the service that she provided, and we look forward to continuing to earn your full 5 stars."
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Austin Collins

April 16, 2026

5  out of  5
rating by Austin Collins
"Megan and her team are always so helpful and glad to jump in and support their clients. We really enjoy working with them"
We responded:
"Austin! You are the best. We take our client claims seriously and are always ready to assist! We appreciate your work as well. We couldn't make our customers whole without you. "
Profile photo of Charles Davis

Charles Davis

March 6, 2026

5  out of  5
rating by Charles Davis
"Everyone has been very nice and helpful"
We responded:
"Charles, thank you so much for your review!! We appreciate you so much as a customer. I’m glad that you have found that our customer service has been both pleasant and efficient for you. Our goal is to keep earning your five stars! "
Profile photo of Erik Valdez

Erik Valdez

February 11, 2026

5  out of  5
rating by Erik Valdez
"My experience with State Farm was fantastic Kylie Cain helped me get a great quote saved money compared to my last insurer. Answered all questions I had and she was amazing super helpful awesome agent."
We responded:
"Erik! We appreciate you leaving this review! Kylie is such a professional, and we appreciate her attention to detail and her effort to do the best for all of her insureds. Our goal is to continue to earn your 5 stars!"
Profile photo of Chloe Percy

Chloe Percy

February 4, 2026

5  out of  5
rating by Chloe Percy
"Best insurance I've ever had staff is super sweet and helpful"
We responded:
"Chloe, Thank you so much for this review! We appreciate you so much as a client! It gives me joy to hear that you find our staff both pleasant and helpful. We strive to make sure that is always your experience and to keep earning your 5 stars! "
Profile photo of Tyler Briscoe

Tyler Briscoe

February 4, 2026

5  out of  5
rating by Tyler Briscoe
"I absolutely love this office. Jayde is amazing and I have never felt more like family anywhere else. I got a random call a few years back, and I'm so glad I answered. She saved me so much money on insurance all around, and every need I have she takes care of. I couldn't be happier!"
We responded:
"Tyler, Jayde is the best! And when you say you feel like family, trust me she feels that way about her customers too. If there's one person who KNOWS their customers, it's Jayde! I am so please to hear that your experience has been so positive, and it is my goal to continue to earn your 5 stars for years to come. Glad to have you. Appreciate your continued and loyal business with us! "
Profile photo of Lissa Ramos

Lissa Ramos

February 3, 2026

5  out of  5
rating by Lissa Ramos
"Joining State Farm was an easy decision! Aside from the competitive rates and coverage the real difference is the hands on contact from the people of State Farm. Megan and her crew have guided me the whole way and I'm a busy lady and often hard and difficult to communicate with. Megan and her people know the best way to contact me and are great with reminders and give me headsups and tips to complete what's next. I look forward to a long relationship with State Farm!!"
We responded:
"Lissa, I appreciate you so much and thank you for this review. We totally understand that people are busy and cannot stop their life just to focus on their insurance. Which is exactly why our staff talk all the time about how we can continue to make the customer experience better and easier! I am so glad that this has been your experience. Our goal is to continue to keep earning your five stars! "
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cambron wessel

February 3, 2026

5  out of  5
rating by cambron wessel
"I cannot recommend Brianna Settles highly enough! As a current insurance agent myself I came to Brianna for help because I knew her knowledge, professionalism and response time was exactly what I needed to help me work out the problems on my account. With having such a busy work life, I needed someone that I could trust to take my account like it was theirs. That's exactly what Brianna does! She updates you on any policy changes, premium increases or decreases, and is consistently available whenever I need advice on my account.

If you're looking for an insurance agent who genuinely cares about their clients and goes above and beyond, Brianna is the one to call!"
We responded:
"Cameron, Brianna is the best! Thank you so much for leaving this review and sharing how she has helped you. If there is one thing that I know about Brianna, it is that she is going to do the most for her customers to make sure that they are fully taken care of! Our goal is to keep earning your five stars, but I know we will with Brianna on our team! Thank you! "
Profile photo of Darren Friesen

Darren Friesen

February 3, 2026

5  out of  5
rating by Darren Friesen
"Excellent customer service! They followed up to make sure i was taken care of . Thank you"
We responded:
"Darren, I appreciate you as a customer so much and thank you for leaving this review! Our goal is to continue to make sure that we are always five stars for you! "
Profile photo of Aprile Langley

Aprile Langley

February 3, 2026

5  out of  5
rating by Aprile Langley
"Everyone is the office is very friendly I have spoken with several of the ladies and they are super helpful in explaining and trying to save a me as much as they can and giving me a heads up if my premium is going up or down and if they don't have the answer they get back with me rather quickly"
We responded:
"Aprile, You know we appreciate you so much, but let me put it in writing! As a long time customer it means a lot that you took the time to leave this review! And yes - we might not immediately know the answer, but we will set records with how quick we can find it and get back to you! I hope we continue to earn your five stars for many years to come. "
Profile photo of Mark Dunn

Mark Dunn

February 2, 2026

5  out of  5
rating by Mark Dunn
"Great work and discussion with Josh Hitchcock today. He explained everything in detail to me and is helping me out in my journey. Thanks so very much Josh! Excellent job!"
We responded:
"Mark, We appreciate you! Thank you so much for this review. Josh is great! We agree. Our goal is continue to earn your 5 stars! "
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Alexus Rhodes

January 29, 2026

5  out of  5
rating by Alexus Rhodes
"Josh was an excellent salesman."
We responded:
"Alexus! Appreciate you and thank you for this review! You are right, Josh is a great team member in our office and our hope is that we continue to earn your five stars! "
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Mariana sanchez

January 27, 2026

5  out of  5
rating by Mariana sanchez
"Josh from this office from the beginning was very knowledgeable and helpful, he took the time to explain different options and ended up saving my family lots of money. Glad to have been able to get the best price available and to have the opportunity to have josh as guidance. Definitely recommend!!"
We responded:
"Mariana, I am so glad to hear that Josh helped you out! We are lucky to have Josh on our team as such a valuable advisor to our customers. Our goal is keep earning your 5 stars! I appreciate you so much and thank you for leaving this review! "
Profile photo of Kelsey Coa

Kelsey Coa

January 27, 2026

5  out of  5
rating by Kelsey Coa
"Josh from this office was great! He helped me save over $300! Im glad that I switched to State Farm!"
We responded:
"Kelsey, Thank you so much for the review! $300???? That's outstanding! I always love when Josh helps out a customer because he is going to check and double check all of your coverage and discounts to make sure you get what you need, but also that the rate is spot on! Our goal is to keep earning your 5 stars!
"
Profile photo of Jenny Howard

Jenny Howard

January 26, 2026

5  out of  5
rating by Jenny Howard
"I could not be more satisfied with this insurance agency!! I hate changing insurance companies and having the hassle of trying to decide what policies to get etc but this could not have been a better experience! I dealt with Olivia who was wonderful and absolutely went above and beyond for me and didn't stop until she was able to tailor everything for what I needed at prices nobody has been able to beat!! I HIGHLY recommend Megan Imel State Farm Insurance! A++ rating and I do not give that lightly!"
We responded:
"Jenny, Thank you so much for your review! It makes me so happy to hear that we made this a positive experience and gave you great rates! As an insurance agent, even I know that people don't LOVE switching their insurance, but Olivia makes it so easy. She is amazing! We appreciate you, and our goal is to continue to earn your 5-stars over and over again! THANK YOU! "
Profile photo of John Klapheke

John Klapheke

December 15, 2025

5  out of  5
rating by John Klapheke
"Phenomenal team to work with. I had the pleasure of speaking with Amanda, and she has helped me navigate coverage with tremendous patience, clarity, and speed. This team, especially Amanda, is to be highly complimented. Thank you!"
We responded:
"John! Thank you so much for this review. I’m so glad to hear that Amanda helped you out in such a way. She is truly an expert in our industry and gives her customers such a priority. Our goal is to continue to follow up with you and always earn a five star!!! We appreciate you."