State Farm® Insurance Agent Megan Imel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Charles Davis
March 6, 2026
"Everyone has been very nice and helpful"
"Charles, thank you so much for your review!! We appreciate you so much as a customer. I’m glad that you have found that our customer service has been both pleasant and efficient for you. Our goal is to keep earning your five stars! "
Erik Valdez
February 11, 2026
"My experience with State Farm was fantastic Kylie Cain helped me get a great quote saved money compared to my last insurer. Answered all questions I had and she was amazing super helpful awesome agent."
"Erik! We appreciate you leaving this review! Kylie is such a professional, and we appreciate her attention to detail and her effort to do the best for all of her insureds. Our goal is to continue to earn your 5 stars!"
Chloe Percy
February 4, 2026
"Best insurance I've ever had staff is super sweet and helpful"
"Chloe, Thank you so much for this review! We appreciate you so much as a client! It gives me joy to hear that you find our staff both pleasant and helpful. We strive to make sure that is always your experience and to keep earning your 5 stars! "
Tyler Briscoe
February 4, 2026
"I absolutely love this office. Jayde is amazing and I have never felt more like family anywhere else. I got a random call a few years back, and I'm so glad I answered. She saved me so much money on insurance all around, and every need I have she takes care of. I couldn't be happier!"
"Tyler, Jayde is the best! And when you say you feel like family, trust me she feels that way about her customers too. If there's one person who KNOWS their customers, it's Jayde! I am so please to hear that your experience has been so positive, and it is my goal to continue to earn your 5 stars for years to come. Glad to have you. Appreciate your continued and loyal business with us! "
Lissa Ramos
February 3, 2026
"Joining State Farm was an easy decision! Aside from the competitive rates and coverage the real difference is the hands on contact from the people of State Farm. Megan and her crew have guided me the whole way and I'm a busy lady and often hard and difficult to communicate with. Megan and her people know the best way to contact me and are great with reminders and give me headsups and tips to complete what's next. I look forward to a long relationship with State Farm!!"
"Lissa, I appreciate you so much and thank you for this review. We totally understand that people are busy and cannot stop their life just to focus on their insurance. Which is exactly why our staff talk all the time about how we can continue to make the customer experience better and easier! I am so glad that this has been your experience. Our goal is to continue to keep earning your five stars! "
cambron wessel
February 3, 2026
"I cannot recommend Brianna Settles highly enough! As a current insurance agent myself I came to Brianna for help because I knew her knowledge, professionalism and response time was exactly what I needed to help me work out the problems on my account. With having such a busy work life, I needed someone that I could trust to take my account like it was theirs. That's exactly what Brianna does! She updates you on any policy changes, premium increases or decreases, and is consistently available whenever I need advice on my account. If you're looking for an insurance agent who genuinely cares about their clients and goes above and beyond, Brianna is the one to call!"
"Cameron, Brianna is the best! Thank you so much for leaving this review and sharing how she has helped you. If there is one thing that I know about Brianna, it is that she is going to do the most for her customers to make sure that they are fully taken care of! Our goal is to keep earning your five stars, but I know we will with Brianna on our team! Thank you! "
Darren Friesen
February 3, 2026
"Excellent customer service! They followed up to make sure i was taken care of . Thank you"
"Darren, I appreciate you as a customer so much and thank you for leaving this review! Our goal is to continue to make sure that we are always five stars for you! "
Aprile Langley
February 3, 2026
"Everyone is the office is very friendly I have spoken with several of the ladies and they are super helpful in explaining and trying to save a me as much as they can and giving me a heads up if my premium is going up or down and if they don't have the answer they get back with me rather quickly"
"Aprile, You know we appreciate you so much, but let me put it in writing! As a long time customer it means a lot that you took the time to leave this review! And yes - we might not immediately know the answer, but we will set records with how quick we can find it and get back to you! I hope we continue to earn your five stars for many years to come. "
Mark Dunn
February 2, 2026
"Great work and discussion with Josh Hitchcock today. He explained everything in detail to me and is helping me out in my journey. Thanks so very much Josh! Excellent job!"
"Mark, We appreciate you! Thank you so much for this review. Josh is great! We agree. Our goal is continue to earn your 5 stars! "
Alexus Rhodes
January 29, 2026
"Josh was an excellent salesman."
"Alexus! Appreciate you and thank you for this review! You are right, Josh is a great team member in our office and our hope is that we continue to earn your five stars! "
Mariana sanchez
January 27, 2026
"Josh from this office from the beginning was very knowledgeable and helpful, he took the time to explain different options and ended up saving my family lots of money. Glad to have been able to get the best price available and to have the opportunity to have josh as guidance. Definitely recommend!!"
"Mariana, I am so glad to hear that Josh helped you out! We are lucky to have Josh on our team as such a valuable advisor to our customers. Our goal is keep earning your 5 stars! I appreciate you so much and thank you for leaving this review! "
Kelsey Coa
January 27, 2026
"Josh from this office was great! He helped me save over $300! Im glad that I switched to State Farm!"
"Kelsey, Thank you so much for the review! $300???? That's outstanding! I always love when Josh helps out a customer because he is going to check and double check all of your coverage and discounts to make sure you get what you need, but also that the rate is spot on! Our goal is to keep earning your 5 stars! "
Jenny Howard
January 26, 2026
"I could not be more satisfied with this insurance agency!! I hate changing insurance companies and having the hassle of trying to decide what policies to get etc but this could not have been a better experience! I dealt with Olivia who was wonderful and absolutely went above and beyond for me and didn't stop until she was able to tailor everything for what I needed at prices nobody has been able to beat!! I HIGHLY recommend Megan Imel State Farm Insurance! A++ rating and I do not give that lightly!"
"Jenny, Thank you so much for your review! It makes me so happy to hear that we made this a positive experience and gave you great rates! As an insurance agent, even I know that people don't LOVE switching their insurance, but Olivia makes it so easy. She is amazing! We appreciate you, and our goal is to continue to earn your 5-stars over and over again! THANK YOU! "
John Klapheke
December 15, 2025
"Phenomenal team to work with. I had the pleasure of speaking with Amanda, and she has helped me navigate coverage with tremendous patience, clarity, and speed. This team, especially Amanda, is to be highly complimented. Thank you!"
"John! Thank you so much for this review. I’m so glad to hear that Amanda helped you out in such a way. She is truly an expert in our industry and gives her customers such a priority. Our goal is to continue to follow up with you and always earn a five star!!! We appreciate you."
Arnela Kustric
December 12, 2025
"Josh was so amazing, he took a time to help me get a new insurance for my parents, and made a process very easy, its so helpful having a state farm office in our neighborhood , i am looking forward to send him a more customers, its all about approach and amazing customer service, Thank you Josh H for your help today"
"Arnela, Thank you so much for this review! Josh is great and he certainly does give extra effort to make sure that you get the best rate, but still have all of the coverage that you need! We'd love to meet more of your family and friends. We appreciate you! "
Amy Barber
November 18, 2025
"I have been with State Farm since I got my first car at age 16 and they have been nothing less than fantastic, easy to work with, and all around extremely helpful over the last 25 years! I had an interaction today with Jayde and she took care of everything I needed in a more than timely manner. She is super friendly and knowledgeable about all of the insurance "things"!! I would highly recommend using them for all of your insurance needs. My particular office is Megan Imel's which is located on Taylorsville Road (40205). Please check them out if you are in the market:) 2025 Edition: My car was recently demolished in a hit and run so, needless to say, it was a stressful and annoying inconvenience. However, Jayde made it feel effortless and much less of a nuisance. She answered all of my calls (numerous) and emails promptly and professionally and never made me feel like a burden. Just knowing that I could call her to talk through my "issues" made this difficult time so much more bearable. Highly, highly recommend them for anything and everything you might need that is insurance related! 10 out of 10 would recommend. 15 stars out of 10:)"
"Amy! Thank you!! Jayde does go the extra step for all of our customers. We know that insurance is complicated and it is one of our goals to make it as easy as we possibly can for our insureds. We appreciate you more than you could ever know! "
Angela Thompson
November 6, 2025
"I highly recommend you need to check out this wonderful team. They are all so nice, genuine, courteous, and understanding . They will all help you to your highest standards. Absolutely love them all. Especially Megan, she is the nicest person you will ever meet❣️❣️❣️"
"Angie thank you for the review! We are so glad that you find our team helpful and easy to work with. Our goal is to continue to earn your five stars! "
Shane melcher
October 15, 2025
"Amazing service and wouldn’t want to go with anyone else. They are always going above and beyond to help you out with whatever you may need."
"Shane, Thank you so much for your review! We appreciate you so much as our customer and I am so glad to hear that your service has been 5 stars! Our goal is to keep earning that! "
Kevin P
September 22, 2025
"I have dealt with many insurance companies but as far as customer service, the way they operate, answer all questions, professionalism, State Farm is #1, shout out to Ms. Jayde and Ms. Megan."
"Kevin, What a nice review! I really appreciate you taking the time to give us some feedback. Jayde is a superstar when it comes to helping out customers with claims. We aim to make a not great situation at least a little easier! I appreciate you so much and our goal is to continue to work hard to keep earning your 5 Stars! "
rose kersey
August 28, 2025
"Josh Hitchcock Knowledgeable and very professional gave me the best possible Auto and home owners insurance highly recommend"
"Rose, thank you for your kind review! We are lucky to have Josh and all of his years of experience on our team. Please don't keep him a secret. Most people who work with Josh walk away having a great experience, so if you have friends or family members, send them on over his way! Our goal is to always earn your 5-stars! "
Elizabeth Schrenger
August 27, 2025
"Josh from this office was great! He took the time to educate me on each line item AND ended up saving me over $100 a month on car insurance. He was very thorough and laid out all my options. I am happy to have switched to State Farm!"
"Elizabeth, We are so glad to have you here! Josh is such an asset to our office. So detailed, so professional. I am excited to hear that we got you such a great rate on your auto insurance! We hope to keep earning your 5 stars! "
Tony Bobbitt
August 8, 2025
"From homeowners to car, these ladies have done amazing work in helping me get the best coverage at a great price. They even randomly called after a storm in the area to check and make sure everything was okay. Couldn't ask for more!!"
"Tony! What a nice review, thank you! We appreciate you so much as a customer and it makes me so happy to hear that my team is taking great care of you. Our goal is to keep earning your five stars! And yes, when the storms come through, we gotta check on our people! "
Michael Dugan
August 6, 2025
"Megan and her team are ON IT! I typically speak with Jayde and Brianna and let me tell you what they have been an absolute joy to work with. When I need them they answer and continually keep me updated. This team deserves 6 stars if you ask me. I will never work with another agency and HIGHLY recommend them to everyone. Keep killing it!"
"Mike, first - we appreciate you so much as a customer! Second, we are flattered by this review!! I know you’ve worked with these girls on several insurance policies and it makes me so happy that you feel like Jayde & Brianna give you a 6 star, and easy experience! Not shocking at all though. These two are the dynamic duo when it comes to servicing our customers! Our goal is to keep earning your 5 (or 6!) stars! Thank you! "
Gabe Embry
July 6, 2025
"Megan put me through to Olivia who was so great. Very personable and easy to talk too. We got everything I needed figured out in quick succession. This team is well ran and very professional."
"Gabe! I am so glad that you had a great experience! Olivia is an insurance expert and I knew she would take great care of you when you emailed us for a quote. We pride ourselves on giving great advice, providing options, but also timely and detailed follow up. I appreciate your review so much and we are dedicated to continuing to earn your five stars! "
Rita Turner
June 1, 2025
"Thank you Olivia for all your help in saving us a bundle on our premiums. I appreciate your kindness and patients. Working with Olivia at Megan Imel- State Farm has made my experience easier. Thanks Olivia!"
"Rita, thank you so much for this review. Olivia is a customer favorite for sure! She is great at making sure that she gets into the details and gets the best rate possible. I appreciate you writing this feedback and we hope to continue to always earn your five stars."