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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nisha Ramasubramanian

Nisha Ramasubramanian

January 2, 2025

5  out of  5
rating by Nisha Ramasubramanian
"I got my State Farm renters insurance from Megan Imel's office. I worked with Brianna and had a great experience. She was very professional, efficient and transparent. She also answered my questions clearly and gave me prompt updates regarding my policy. Overall, it was a smooth experience and I would definitely recommend them for obtaining insurance policies."
We responded:
"Nisha! Thank you so much for this review! I cannot wait to get into the office and share this with Brianna. You are right, she is so efficient and professional and detailed in everything that she does. We appreciate you! "
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Kimberly Hays

December 31, 2024

5  out of  5
rating by Kimberly Hays
"Great with staying in touch and responds quickly with helpful and correct information."
We responded:
"Kimberly, thank you so much for the review. We pride ourselves on getting back to customers quickly and making sure that we are providing the best service. I’m glad you are finding this to be your experience. We appreciate you! "
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Matt Denney

December 31, 2024

5  out of  5
rating by Matt Denney
"The team there is awesome! They are very responsive and ensure all your insurance needs are taken care of! I would highly recommend. Thanks for getting my insurance switched over Brianna and team!"
We responded:
"Matt, thank you so much for the review! And yes, we pride ourselves on being quick and responsive for our insureds! I will make sure that Brianna sees this shout out!!! We appreciate you. "
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Austin Blair

December 31, 2024

5  out of  5
rating by Austin Blair
"I’m very pleased with going through State Farm And extremely lucky that I got Megan Imel As my agent, She always treats me with respect and does the best she came with any question or task I ask for help with Thank you, Megan and State Farm!!!!!!!!!!!!"
We responded:
"Austin! What a nice review, thank you! We love having you insured here and we are always glad to answer any of your questions. We treat our customers with respect, and as you know we get to know them! You are never just a number at our office! "
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Andrea Griffin

December 26, 2024

5  out of  5
rating by Andrea Griffin
"We work with Amanda and highly recommend this State Farm office! Amanda must be a magician because she always gets us the best rate and policies on our investment properties!"
We responded:
"Andrea, thank you!!! Amanda is great at taking the time to really work through the details, and yes that gets customers the best rate and the coverage that they actually need. Thank you so much for sharing your experience. I’m going to share this review with her because it will make her day! We appreciate you! "
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Tyrone Anderson

December 18, 2024

5  out of  5
rating by Tyrone Anderson
"I had an excellent experience working with Jayde at Megan Imel's State Farm Insurance! She was incredibly knowledgeable, friendly, and patient as she helped me set up the "Drive Safe & Save" beacon. Jayde made the process seamless and took the time to answer all my questions, ensuring I felt confident using the program. It’s clear she truly cares about providing outstanding customer service. I highly recommend Megan Imel’s State Farm team, and a special shoutout to Jayde for going above and beyond! Thank you for such a positive experience!"
We responded:
"Tyrone, Thank you so much for leaving a review for Jayde! You are absolutely right, she really is the best at explaining things and being diligent! She really does care so much. And we appreciate you so much for being a loyal customer! -Megan"
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Dundri Osborne

December 18, 2024

5  out of  5
rating by Dundri Osborne
"Excellent service provided!"
We responded:
"Dundri! I am so glad we met your expectations! Thank you for choosing our agency for your insurance. I know Amanda also really enjoyed getting to know you. "
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Matthew Jackson

December 18, 2024

5  out of  5
rating by Matthew Jackson
"Always so attentive to my needs. I requested a quote online and within the hour they were calling me to talk about it. They also go out of there way to make sure you’re taken care of and have all the possible discounts. Would very much recommend them for all insurance needs."
We responded:
"Matthew! Thank you! And yes, Brianna is on it with those online quotes. We want to make sure we get our customers the best insurance rate, in a timely manner and make it as easy as possible. We appreciate you so much! "
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Matthew Smith

December 4, 2024

5  out of  5
rating by Matthew Smith
"Simple the best in the Louisville area!! The whole staff is professional and courteous. They always go out of Their way to make sure you’re taken care And that your needs are met. Definitely recommend!!"
We responded:
"Matthew, Thank you for your review! We appreciate your business. We want to make sure that we do a good, especially when it comes to your recent claim for your Corvette! We hope to always keep earning your 5 Stars! "
Profile photo of Shadi Faouri

Shadi Faouri

December 4, 2024

5  out of  5
rating by Shadi Faouri
"I switched my insurance and started working with Megan and her State Farm team they save me alot on my car & home and other coverages, I call them every time if i need anything and they are here to help me,I'm really glad working with them they are the best. Thank you Megan ,Amanda and Brianna and everyone in Megan team"
We responded:
"Shadi, Thank YOU for this kind review! I know Amanda and Brianna have also loved working with you. I appreciate hearing you are satisfied with your coverage AND the savings. "
Profile photo of Michael Kinberger

Michael Kinberger

November 12, 2024

5  out of  5
rating by Michael Kinberger
"Great people"
We responded:
"Hey Michael! Thank you so much for the review. You know we have loved taking care of you and your family over the last several years. I hope that we keep earning 5 stars from you all! "
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toya triplett

November 6, 2024

5  out of  5
rating by toya triplett
"Amazing and Awesome professional people that work here. They go above and beyond to help you with anything you need. Best team ever!!"
We responded:
"Toya, That means so much from a long time customer. You know we love taking care of you, and we still stand by that fact that your cheesecakes were the best we've ever had. We love working with insurance customers like you, which is why we love to review things to make sure you have the right insurance coverage, but also that you are getting the best rate we can offer you. That way we keep ourselves on the cheesecake list! :)"
Profile photo of William Ledford

William Ledford

November 4, 2024

5  out of  5
rating by William Ledford
"Jayde at this insurance company was great! Super helpful and always answered/returned my calls FAST! That’s huge in todays world. You call and actually get a person…. Definitely will recommend!"
We responded:
"William, thank you so much for this review. Jayde is always the best!! We also love the fact that yes, you can call here, and a real person who knows you answers! We hope to keep earning this 5 stars and your insurance business! "
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Gino Kantorik

October 28, 2024

5  out of  5
rating by Gino Kantorik
"I actually don’t have words to describe how much of a blessing Zach Head was to me on this day! Of the insurance companies that I have worked with in the past I can definitely say that Megan, Zach, and everyone else in that company have just received a customer for life. If you are considering doing business with this company DO IT! They are top notch and they will help you in every way possible!"
We responded:
"Gino, I am so glad we could help you! Zach came in here and debriefed me on your account and we were glad to pick up where another carrier left off. We can assure you that we will always keep you in the know on policy updates here! Thank you so much for your review! We appreciate you! "
Profile photo of Bridgit Cross

Bridgit Cross

October 15, 2024

5  out of  5
rating by Bridgit Cross
"I switched insurance companies and started working with Megan and her State Farm office a year ago. Not only did they save me a ton of money on my car & home coverage, but any time I call they are so prompt with anything I need. Thank you Jayde for your speedy response on insuring my new vehicle! You're awesome!"
We responded:
"Bridgit!! You are the best. Thank you so much for this review. You are so right, Jayde is on it when it comes to helping out our auto insurance customers. I’m glad that you have found our customer service in our low rates to meet your needs over this past year. We hope to keep earning your five stars for years to come!!! We appreciate you. "
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Sebastian Guerrero

October 10, 2024

5  out of  5
rating by Sebastian Guerrero
"Megan Imel State Farm gave me a great experience, if I had any questions or concerns they was really use full and helped me out. I’m new to State Farm and I couldn’t ask for a better experience!!!!"
We responded:
"Sebastian, we so appreciate you!!! I am excited to hear that your experience has been 5 star. We always welcome questions, because we are committed to making sure that people know about their policies and really understand insurance. It’s our goal to keep earning your 5 stars!!"
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Brett

October 10, 2024

5  out of  5
rating by Brett
"Just got an insurance policy here in literally 5 minutes that was less than half of what I was paying elsewhere and even got some renters insurance to go with it . Seriously, Zack (I think it was) got me squared away so quick . Been paying waaay too much for a while and bro got me some serious peace at mind . Thankyou guys ."
We responded:
"Brett! Thank you for the review. We pride ourselves first on our customer service, but the great auto insurance rates are not bad either! I’ll make sure to pass this on to Zach. He will be so glad to hear about this! Thank you!!!! We look forward to taking care of you for years to come! "
Profile photo of Ty Hess

Ty Hess

October 3, 2024

5  out of  5
rating by Ty Hess
"Great insurance rep. This team always takes care of me."
We responded:
"Ty! Thank you! We appreciate that so much, especially from a long term customer like you. We appreciate your continued trust in us much. I know Jayde was working with you today, so I’ll have to make sure that she sees this review tomorrow. Thank you again, Ty! "
Profile photo of Lena Gokey

Lena Gokey

September 3, 2024

5  out of  5
rating by Lena Gokey
"Zach Head, thank you for all you do!!"
We responded:
"Lena! Thank you so much for your review. Zach is great and always working hard to get quotes out in a timely manner and check discounts! We appreciate you. "
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luke floyd

August 31, 2024

5  out of  5
rating by luke floyd
"Great job"
We responded:
"Luke, thank you so much for the five star review. We are so glad to hear that you believe, we did a great job for you! Our hope is that we continue to earn your five stars. We appreciate your feedback and support."
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Larry Lee

August 30, 2024

5  out of  5
rating by Larry Lee
"Very Professional!! Awesome Experience!!! 👍👍"
We responded:
"Larry, thank you so much for your review. Our office likes to set professionalism and customer service as our top priorities. I am so glad to hear that we hit the mark with your experience. We appreciate your feedback and your support so much and will strive to continue to earn five stars from you! "
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mary sims

August 30, 2024

5  out of  5
rating by mary sims
"Amanda had great customer service and was super helpful and understanding with all of my needs. Highly recommended using this insurance agency!!!!!"
We responded:
"Mary, what would we do without Amanda? You are right her customer service is above and beyond! Amanda has so many years of insurance experience and she loves to make sure that customers understand exactly what they are getting, and that she had been thorough enough to meet all of their needs! Thank you again for your review and your support."
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Suzanne Lee

August 30, 2024

5  out of  5
rating by Suzanne Lee
"Very helpful with coverage for our new car. Highly recommend"
We responded:
"Suzanne, thank you so much for your review. We are so happy to hear that we met your expectations when taking care of the coverage for your insurance on your new car. We appreciate you! "
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Ryan Helvey

August 30, 2024

5  out of  5
rating by Ryan Helvey
"Zach was very knowledgeable and patient, and helped me with navigating this complicated terrain of obtaining insurance. This is a very special team, and I am glad to have contacted this office in particular."
We responded:
"Ryan! What a nice review! Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Zach provided you with excellent service and guidance throughout the process of obtaining insurance. Our team takes pride in being knowledgeable and patient, and we are glad that you found our office to be special. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Profile photo of Alex Floyd

Alex Floyd

August 30, 2024

5  out of  5
rating by Alex Floyd
"Zach was awesome!! Very professional!! Zach only takes premium clients so very thankful had the opportunity to work with him."
We responded:
"Alex! We are incredibly grateful for your 5-star review of Zach! Your kind words mean the world to us and we are thrilled to hear that you had a positive experience with our team. Providing exceptional service is at the forefront of what we do, and it's rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your support and for taking the time to share your feedback!"